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Zone One Energy, LLC
Residential & Small Business Sales Agreement
Terms of Service and Customer Disclosure Statement

The following is your (the ‘Customer’) Terms of Service Agreement (“Agreement”) with Zone One Energy, LLC (“Zone One”) for the purchase of electricity service for the Account(s) listed on the Customer Details page. Please retain this Agreement for your records.

Agreement to Purchase Energy. Zone One agrees to sell and Customer agrees to buy the quantity of electricity supply necessary to meet the Customer's consumption. The amount of electricity supplied is based upon consumption data obtained by Zone One from the Local Delivery Company (“LDC”). The Customer further represents that it has the full authority to enter the Accounts listed in this Agreement into an energy supply procurement contract. Electronic acceptance of this Agreement is an agreement to initiate service and begin enrollment.

1. 1. Term. Unless specified otherwise, the term shall commence as of the date the change of provider to Zone One is deemed effective by the LDC and shall commence for a one (1) month term ("Initial Term"). This Agreement shall automatically renew for successive one (1) month periods ("Renewal Term") unless either party notifies the other party in writing of its desire not to renew. If such notification is provided, then the LDC will be instructed to return the Account(s) back to the LDC for full default supply service, which generally occurs within two billing cycles from the date that the LDC is advised of the termination. Additionally, the Customer has the right to cancel this agreement within three business days after its receipt (“Cancellation Period”) by either calling Zone One at 1-877-363-9867, or providing written email notification to Zone One at customersupport@zone1energy.com.
2. 2. Rate. Electric Rate will be variable, and will reflect the cost of electric supply obtained from all sources (including energy, capacity, settlement, ancillaries) for each billing cycle (“Variable Rate”). All related transmission and market related charges, as well as applicable taxes, fees and Zone One Energy, LLC’s expenses and margins will be included in the Rate. The Electric Rate will be subject to a Savings Guarantee, such that the total electric supply costs incurred by the Customer will be on average at least 3% lower than what the same costs would have been had the identical quantity of electric supply been purchased from the LDC (“Savings Guarantee”).
3. 3. Consumer Protections. The services provided by Zone One are protected by the terms and conditions of this Agreement and the Home Energy Fair Practices Act (“HEFPA”.) Zone One will provide at least fifteen (15) calendar days’ notice prior to any cancellation of service to Customer. In the event of non-payment of any charges owed to Zone One, Customer may be subject to termination of commodity service and the suspension of distribution service under procedures approved by the DPS. Customer may obtain additional information by contacting the DPS at 1-800-342-3377, or by writing to the DPS at: New York State Department of Public Service, Office of Consumer Services, Three Empire State Plaza, Albany, New York 12223, or through its website at: http://www.dps.ny.gov. The DPS will monitor complaints against all energy companies, and an excessive number of complaints may result in an energy company no longer being eligible to supply electricity in New York State.
4. 4. Emergency Service. In the event of an electric emergency or service interruption, you should immediately call your local utility and emergency personnel. You may call Con Edison directly at 1-800-752-6633 in the event of an emergency.
5. 5. Information Release Authorization. Customer authorizes Zone One to obtain and review information regarding Customer's credit history from credit reporting agencies and the following information from the LDC: consumption history; billing determinants; credit information; public assistance status; and existence of medical emergencies, status as to whether Customer is elderly, blind or disabled and data applicable to cold weather periods under PSL § 32 (3) and information pertaining to PSL § 33, tax status and eligibility for economic development or other incentives. This information may be used by Zone One to determine whether it will commence and/or continue to provide energy supply service to Customer and to facilitate regular invoicing and collection of monies owed. Customer's execution of this Agreement shall constitute authorization for the release of this information to Zone One. This authorization will remain in effect during the Initial Term and any Renewal Term of the Sales Agreement. Customer may rescind this authorization at any time by providing written notice thereof to Zone One or calling Zone One at 1-877-363-9867.
6. 6. Dispute Resolution. The services provided by Zone1 to Customer are governed by the terms and conditions of this Agreement and HEFPA for residential customers. In the event of a billing dispute or a disagreement involving (ESCO)’s service hereunder, the parties will use their best efforts to resolve the dispute. Customer should contact Zone One in writing at customersupport@zone1energy.com, or by telephone at 1-877-363-9867. The dispute or complaint relating to a residential customer may be submitted by either party at any time to the DPS pursuant to its Complaint Handling Procedures (“Procedures”) or calling the DPS at 1-800-342-3377. Customer must pay the bill in full, except for the specific disputed amount, during the pendency of the dispute, and such payment shall be refunded if warranted by the decision of DPS.
7. 7. Switching Procedures. Customer or Zone One may cancel this Agreement at any time by following the procedures set forth in the Term section of this Agreement. In the event of a cancellation by either party, the Customer is still responsible for all Zone One supply charges until the Customer returns to the LDC or goes to another supplier. A final bill will be rendered within twenty (20) days after the final scheduled meter reading or if access is unavailable, an estimate of consumption will be used in the final bill, which will be trued-up subsequent to the final meter reading. Pursuant to HEFPA, Customer’s distribution service may be suspended if Customer fails to pay Zone One’s outstanding balance.
8. 8. Measurement. The parties accept for purposes of accounting for electricity supplied under this Agreement, the quantity, quality, and measurement determined by the LDC.
9. 9. Agency. Customer appoints Zone One as its agent to acquire the supplies necessary to meet its electricity needs, contract for and administer transportation, transmission and related services over interstate facilities and those of the LDC needed to deliver electricity to the Customer's premises. These services are provided on an arms-length basis and market-based compensation is included in the price noted above.
10. 10. Billing and Payment. Unless otherwise agreed to in writing, Zone One’s supply charges will appear on the LDC’s bill, and the Customer will pay the full LDC bill in accordance with the payment procedures in force with the LDC. If it is agreed to that Zone One will provide its own invoices for its supply charges, then the Customer will pay each invoice in full within twenty (20) days of the invoice date or be subject to a late payment charge of 1.5% per month. A $30.00 fee will be applied for returned checks.
11. 11. Default Liability. FOR BREACH OF ANY PROVISION OF THIS AGREEMENT FOR WHICH AN EXPRESS REMEDY IS PROVIDED, SUCH EXPRESS REMEDY SHALL BE THE SOLE AND EXCLUSIVE REMEDY. THE BREACHING PARTY’S LIABILITY SHALL BE LIMITED AS SET FORTH IN SUCH PROVISION AND ALL OTHER DAMAGES AT LAW OR IN EQUITY SHALL NOT APPLY. IF NO EXPRESS REMEDY IS PROVIDED, ZONE ONE’S LIABILITY SHALL BE LIMITED TO DIRECT ACTUAL DAMAGES ONLY (WHICH WILL NOT EXCEED THE AMOUNT OF CUSTOMER’S SINGLE LARGEST MONTHLY INVOICE DURING THE PRECEDING TWELVE MONTHS). SUCH DIRECT ACTUAL DAMAGES SHALL BE THE SOLE AND EXCLUSIVE REMEDY AND ALL OTHER REMEDIES AT LAW OR IN EQUITY ARE HEREBY WAIVED. IN NO EVENT SHALL CUSTOMER OR ZONE ONE BE LIABLE FOR ANY PUNITIVE, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, INDIRECT, THIRD-PARTY CLAIMS OR OTHER DAMAGES WHETHER BASED ON CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, OR FOR LOST PROFITS ARISING FROM A BREACH OF THIS AGREEMENT.
12. 12. Governing Law. Venue for any lawsuit brought to enforce any term or condition of this agreement or to construe the terms hereof shall be exclusively in the State of New York. This Agreement shall be construed under and shall be governed by the laws of the State of New York.
13. 13. Assignment. Customer may not assign this Agreement, in whole or in part, or any of its rights or obligations hereunder without the prior written consent of Zone One. Provided that the Customer is not an Assistance Program Participant (“APP”), Zone One may, without Customer’s consent: (a) transfer, sell, pledge, encumber or assign this Agreement or the accounts, revenues or proceeds hereof in connection with any financing or other financial agreement; (b) transfer or assign this Agreement to an ESCO affiliate of Zone One; (c) transfer or assign this Agreement to any ESCO succeeding to all or substantially all of the assets of Zone One; and/or (d) transfer or assign this Agreement to another approved ESCO or other entity authorized by the DPS. Upon any such assignment, Customer agrees that Zone One shall have no further obligations hereunder. If the Customer is an APP, then Zone One will have no assignment rights under this Agreement, unless the ESCO that seeks to receive the Customer’s account(s) has received a waiver from the Low-Income Moratorium from the New York State Public Service Commission, and is therefore allowed to service APPs. If such is the case, then the assignment provisions contained within this section will apply. Otherwise, if there is a general assignment of Zone One’s book of business, then all APP accounts will be returned to the utility for default service.
14. 14. Severability. If any provision of this Agreement is held by a court or regulatory agency of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions shall continue in full force without being invalidated in any way.
15. 15. No Warranties. Unless otherwise expressly set forth in this Agreement, Zone One provides and Customer receives no warranties, express or implied, statutory, or otherwise and Zone One specifically disclaims any warranty of merchantability or fitness for a particular purpose.
16. 16. Delay or Failure to Exercise Rights. No partial performance, delay or failure on the part of Zone One in exercising any rights under this Agreement and no partial or single exercise thereof shall constitute a waiver of such rights or of any other rights hereunder.
17. 17. Force Majeure. The term "Force Majeure" shall mean any cause not reasonably within the control of the Party claiming suspension and which by the exercise of due diligence, such Party is unable to prevent or overcome, including but not limited to, any act or cause which is deemed a Force Majeure by the LDC or any transportation or transmitting entity. If either party is unable, wholly or in part, by Force Majeure to perform or comply with any obligations or conditions of this Agreement, such party shall give immediate written notice, to the maximum extent practicable, to the other party. Such obligations or conditions, so far as they are affected by such Force Majeure, shall be suspended during the continuance of any inability so caused, and such party shall be relieved of liability and shall suffer no prejudice for failure to perform the same during the period.
    The party claiming suspension of obligations must in good faith attempt to mitigate and/or terminate the Force Majeure.
18. 18. Taxes and Laws. Except as otherwise provided in this Agreement or by law, all taxes of whatsoever kind, due and payable with respect to Customer's performance of its obligations under this Agreement, shall be paid by Customer. The parties' obligations under this Agreement are subject to present and future legislation, orders, rules, or regulations of a duly constituted governmental authority having jurisdiction over this Agreement or the services to be provided herein.
19. 20. Acceptance: This Agreement shall not become effective until accepted by Zone One. Zone One reserves the right to reject Customer or to cancel this Agreement for any reason whatsoever.

Please read the following to learn more about our Privacy Policy. By visiting or using the Energy For A Cause, Inc. (“EFAC”, “Company,” “we,” “us,” or “our”) website and any other linked pages, features, content, or any other services we offer (collectively, the “System”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. Any capitalized terms used herein without definition shall have the meaning given to them in the EFAC Terms of Service. This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using the System. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. This policy also does not apply to information you choose to disclose publicly on the System.
Personal Information Provided to EFAC
We receive and store any information you provide to us. The types of Personal Information collected may include your real name, username, address, telephone number, email address, IP address, location information, browser information, browsing history, transactions, and any other information necessary for us to provide our services, including information regarding your utility account and usage. If you provide any third-party account credentials to us, you understand some content and/or information in those accounts ("Third Party Account Information") may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to our Website is covered by this Privacy Policy. You can choose not to provide us with certain information, but then you may not be able to register with us or to take advantage of some of our features.
Personal Information EFAC Collects Automatically
Whenever you interact with the System, we automatically receive and record information in our server logs from your browser including your IP address, "cookie" information, and the page you requested. "Cookies" are identifiers we transfer to your device through the System that allow us to recognize your device and tell us how and when pages on our site are visited and by how many people. We may also record the referring page or service that linked you to us; other information about the type of Web browser, computer, platform, related software, and settings you are using; any search terms you have entered on the System; and other usage activity and data logged by our servers. You may be able to change the preferences on your device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of the System’s best features. When we collect usage information (such as the numbers and frequency of visitors to the System), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often users use parts of the System, so that we can make the System appealing to as many users as possible. We may also provide this aggregate information to our partners, so that they can understand how often people use their services and our System so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.
Communications
As part of the System and Services, you may receive communications from us, whether by email or other means. We and our agents may send you email, contact you, or engage you in other communication that we or they determine relate to your use of the System.

Affiliated Businesses and Third-Parties In certain situations, businesses or third-party websites we're affiliated with may sell items or provide services to you through the System (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service (including your request for quotes to provide energy services). One such service may include the ability for you to choose to automatically transmit Third Party Account Information to your System profile or to automatically transmit information in your System profile to your third-party account. We have no control over the policies and practices of any third-party.
Disclosure of Personal Information
Your personal information may be disclosed under certain circumstances when you use the System. For example, to administer or otherwise carry out our obligations in relation to any agreement you have with us, when you request information from, or complete enrollment with, an energy supplier via information you submit to us, and when interacting with our employees, contractors, consultants, and other parties who require the information to assist us to establish, maintain, and manage our business relationship with you, including, for example, third parties that provide services to us or on our behalf or third parties that collaborate with us in the provision of services to you. We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of EFAC, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Personal Information Security
Your account is protected by a password for your privacy and security. If you access your account via a third-party site or service, you may have additional or different sign in protections via that third-party site or service. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign in mechanism appropriately. We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. In the event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will do so as required by law, and we may do so by email. Using the System, you may find links to third-party websites or apps. We are not responsible for the privacy policies and/or practices on other sites or apps. When linking to another site or app, you should read the site or app’s privacy policy. User profile information, including without limitation your name, email address, and other information may be displayed to other users if you chose to enter such information on your user profile. Again, any content you voluntarily disclose for other users to view on the System is not Personal Information; it becomes publicly available and can be collected and used by others and may be redistributed through the internet and other media channels.
Accessible Personal Information
Through your user profile, you may access and, in some cases, edit or delete the following information you've provided to us: Real name, location, username, password, email address, and other account and user profile information. The information you can view, update, and delete through your user profile may change as the System changes. If you have any questions about viewing or updating information we have on file about you, please contact us at support@energyforacause.com.

Privacy of Children
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for the System. If you are under 13, please do not attempt to register for the System or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to us or on the System. In the event we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@energyforacause.com. Other Information You can always opt not to disclose information, but keep in mind that some information may be needed to register with us or to take advantage of the System’s features. You may be able to add, update, or delete certain information as explained in sections above. When you do so, however, we may maintain a copy of the unrevised information in our records. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. If you do not wish to receive email or other mail from us, please email us at support@energyforacause.com. Please note that some information may remain in our private records after the closing of your account. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the System, and you are responsible for reviewing such legal notices for changes.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our System or sending you an email. You are bound by any changes to the Privacy Policy when you use the System after such changes have been first posted.
Contact
If you have any questions about this privacy policy, you may contact us at support@energyforacause.com. Privacy Policy Last Updated on ______

Welcome to Energy for a Cause, Inc.’s (“EFAC”) terms of service. You should read this carefully before using this website. If you have any questions, please contact support@energyforacause.com.
Accepting the Terms of Service
Please read these Terms of Service between you and EFAC, and our Privacy Policy, (collectively, the "Agreement") carefully before using this website and/or the other domains, products, services, and/or content provided by EFAC (collectively referred to as the "Services"). (Energy for a Cause, Inc., a Florida corporation, collectively with its agents, consultants, employees, officers and directors, is referred to herein as "EFAC," “Company,” "we," or "us.") By using or accessing the Services, you ("Subscriber" or "you") agree to become bound by all the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, you should not and are not permitted to use the Services. Use of the Services is expressly conditioned upon your assent to all the terms and conditions of this Agreement, to the exclusion of all other terms.
Access to the Services
The Services and any other features, content, or software services offered from time to time by Company in connection therewith are owned and operated by Company. Subject to the terms and conditions of this Agreement, Company may offer to provide certain services that have been selected by you, solely for your own use, and not for the use or benefit of any third party. The term "Services" includes, without limitation, use of any Service or offering Company performs for you. Company may change, suspend, or discontinue the Services at any time, including the availability of any feature, database, or content. Company may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability. You shall be responsible for reviewing and becoming familiar with any such modifications. Your use of the Services following such notification constitutes your acceptance of the terms and conditions of this Agreement as modified. You certify that you are legally permitted to use and access the Services and take full responsibility for the selection and use of and access to the Services. The Services may be used only for comparing and enrolling into electric and/or gas plans with third-party energy suppliers in the deregulated states in which we operate. You agree to use the Services for their intended purposes. This Agreement is void where prohibited by law, and the right to access the Services is revoked in such jurisdictions.
Disclaimer
The materials in the Services and on any EFAC website are provided “as is.” Further, EFAC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the Services or materials or otherwise relating to such materials or on any sites linked to the Services.
Copyright and License
The content of the Services, including text, graphics, images, logos, button icons, software, and programming code is protected under United States and foreign copyright, trademark, and any other applicable intellectual property laws. All content is the sole and exclusive property of EFAC. Users are restricted from any unauthorized use of the content, including reproducing, reselling, or displaying the content of the Services for any purpose, by national and international laws. EFAC grants you limited, non-transferable, non-assignable, non-exclusive, revocable license to view the

Services for your personal and non-commercial use. The information contained within the Services is copyright © 2016 by Energy for a Cause, Inc. All rights reserved. Registration, Your Password, and Account Security To use certain features and functionalities of the Service, you must create an account with us. You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Service. You represent that you are capable of forming a legally binding contract according to the law applicable to you. Accordingly, you agree that you will be solely responsible to us for all activities that occur under your account as a condition to using all or some aspects of the Services. You shall provide the Company with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of this Agreement, which may result in immediate termination of your account. You may not select or use a name of another person with the intent to impersonate that person, nor use a name subject to any rights of a person other than you without appropriate authorization. Company reserves the right to refuse registration of or cancel your account in its discretion. Do not share your password. If you become aware of any unauthorized use of your password or of your account, you agree to notify us immediately at support@energyforacause.com.
Privacy Policy
For information regarding Company's treatment of personally identifiable information, please review Company's current Privacy Policy, which is hereby incorporated by reference; your acceptance of this Agreement constitutes your acceptance and agreement to be bound by
Company's Privacy Policy.
Changes to Agreement, Additional Rules, and Policies We reserve the right to change, amend, and/or modify this Agreement, in whole or in part, at any time. You hereby acknowledge and agree that such changes, amendments, and/or modifications will become effective when posted or as otherwise provided by us. From time to time, we may post or otherwise notify you of additional or different rules and policies relating to the Services. These rules and policies shall thereafter be part of this Agreement. If you use the Service after the posting or other notice of changes in this Agreement or changed rules or policies, you are agreeing to follow and be bound by them for such use.
Termination
Company may terminate or suspend any and all services and access to the Services immediately, without prior notice or liability, at Company’s discretion or if you breach any of the terms or conditions of this Agreement. Upon termination of your account, your right to use the Services will immediately cease. All provisions of this Agreement that, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.
Miscellaneous
The failure of either party to exercise, in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder. Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Company's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable, or sublicensable by you except with Company's prior written consent. Company may

transfer, assign, or delegate this Agreement and its rights and obligations without consent. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement and you do not have any authority of any kind to bind Company in any respect whatsoever. Headings for each section have been included above for your convenience, but such headings do not have any legal meaning and may not accurately reflect the content of the provisions they precede.
Indemnity
You will indemnify and hold Company, its parents, subsidiaries, affiliates, officers, and employees harmless (including, without limitation, from all damages, liabilities, settlements, costs and attorneys' fees) from any claim or demand made by any third party due to or arising out of your access to the Services, use of the Services, your violation of this Agreement, or the infringement by you or any third party using your account of any intellectual property or other right of any person or entity.
Limitation of Liability
COMPANY SHALL NOT BE LIABLE TO YOU, AND YOU SHALL BE SOLELY RESPONSIBLE, FOR, THE SELECTION, USE, AND SUITABILITY OF THE SOFTWARE AND THE INFORMATION, CONTENT, AND EXPERIENCES PROVIDED VIA THE SERVICES. COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL OR ANY OTHER DAMAGES IN CONNECTION WITH YOUR USE OF THE SERVICES, OR PURCHASE OR USE OF PRODUCTS, MERCHANDISE, OR EXPERIENCES VIA THE SERVICES, INCLUDING, BUT NOT LIMITED TO, LOSS OF OR DAMAGE TO DATA OR LOSS OF OR DAMAGE TO INFORMATION, PERSONAL INJURY OR PROPERTY DAMAGE, HOWEVER CAUSED, WHETHER BASED ON CONTRACT, TORT, WARRANTY, OR OTHER LEGAL THEORY, EVEN IF COMPANY HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES AND/OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN BY COMPANY, REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE.
Third-party Websites
The Services may contain links to third party websites or services ("Third Party Websites") that are not owned or controlled by Company, or the Services may be accessible by logging in through a Third Party Website, as described more fully in our Privacy Policy. When you access Third Party Websites, you do so at your own risk. You hereby represent and warrant that you have read and agree to be bound by all applicable policies of any Third Party Websites relating to your use of the Services and that you will act in accordance with those policies, in addition to your obligations under this Agreement. Company has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third Party Websites. In addition, Company will not and cannot monitor, verify, censor, or edit the content of any Third Party Website. By using the Services, you expressly relieve and hold harmless Company from any and all liability arising from your use of any Third Party Website. Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate

before proceeding with any online or offline transaction with any of these third parties. You agree the Company shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this site, or between users and any third party, you understand and agree that Company is under no obligation to become involved. In the event that you have a dispute with one or more other users or affiliates, you hereby release Company, its officers, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor." This Agreement may be amended at any time without notice, and your continued use of the Services is your acceptance of all amendments.
Copyright Infringement
Since we respect artist and content owner rights, it is Company’s policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 ("DMCA"). If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on the Services, please notify Company at support@energyforacause.com. When filing your report, please provide the following information below:
• An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
• Identification of the copyrighted work that you claim has been infringed;
• Identification of the material that is claimed to be infringing and where it is located on the Software;
• Information reasonably sufficient to permit Company to contact you, such as your address, telephone number, and, email address;
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
• A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner. Once proper, bona fide infringement notification is received, it is our policy:
• To remove or disable access to the infringing material;
• To notify the content provider, member, or user that we have removed or disabled access to the material;
• That repeat offenders will have the infringing material removed from the system and that we will terminate such content providers, members, or user’s access to the Services.
Governing Law
Any claim relating to the EFAC Services shall be governed by the laws of the State of Florida without regard to its conflict of law provisions.
Contact
If you have any questions, complaints, or claims with respect to the Services, you may contact us at support@energyforacause.com.

What is energy choice?

Your Con Ed electric bill consists of two main components: delivery and supply. The delivery portion of your bill is associated with the actual costs involved to transport electricity over Con Edison’s distribution grid to your home or business. The supply is the actual electricity that is consumed. Energy Choice means that you are no longer obligated to purchase your electric supply from your local utility company. A consumer can purchase directly with an energy supply company in order to find a product that best fits their needs. You will always purchase delivery from Con Edison, and the delivery rates that you pay will be the same, regardless of whether you purchase your electric supply from an ESCO or not.

If I enroll for energy supply through your supply partner, will I still be a Con Edison customer?

Yes. Con Edison will continue to deliver your electricity to your home or business, just as before. They will also respond to service requests and emergencies, as well as read and maintain your meter.

Does your supply partner guarantee savings?

Yes. Our customers are guaranteed to save off their electric supply costs vs. the default utility, Con Edison. Typical savings vs. Con Edison are 3-6%. While our guarantee is based on Con Edison pricing, customers switching from energy providers other than Con Edison often save much more. The Savings Guarantee ensures that the customer will be paying, on average, less than the full-service default Con Edison supply rate, including all rate components and applicable taxes. Our supply partner Zone1Energy rate is calculated by discounting the full-service default Con Edison supply rate by the contracted discount percentage that Zone1Energy provides. If the appropriate contracted savings are not provided to the customer, then the rate on the subsequent bill will be lowered sufficiently so that these savings are realized. If the account is no longer active with Zone1Energy, then a check will be sent to the customer in the amount of the savings owed.

How do I track donations to the charity or school I selected?

Energy for a Cause sends out quarterly reports to update all of its customers of the impact they are making. In addition to this, we will also publish and send out an annual benefit report that will report on our impact. You can also contact us at any time if you have additional questions at hello@energyforacause.com